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            External link opens in new tab or windowJoin Our Email ListJoin Our Email List External link opens in new tab or window☎ 618-465-3298☎ 618-465-3298 

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            Nonmedical In-Home Care Service

            Our Nonmedical In-Home Care Service provides seniors with the assistance to live a more independent life in the comfort of their homes. We provide assistance with cleaning, cooking, bathing, shopping and errands, and other day-to-day household chores, helping you or your loved one live independently at home. Our In-Home Care Service is available to Madison and St. Clair counties in Illinois. We have offices in Alton and Belleville in Illinois. Call us toll-free at External link opens in new tab or window1-855-336-4778.

            Our Home Care Aides Provide Assistance With:

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            • Cleaning
            • Grooming assistance
            • Laundry
            • Meal preparation
            • Medication reminders

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            • Observe physical and mental function
            • Respite care for family caregivers
            • Shopping and errands
            • Transportation
            • And other day-to-day activities

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            Our home care aides provide care for anyone 18 years of age or older, whether they require long-term care, home care for a short period such as an injury or postnatal period, or respite care for a family caregiver. We provide a free needs assessment so that we can work with you to develop a plan of care that is tailored to your needs. Our home care aides are available 7 days a week from 2 to 24 hours a day, and our on-call staff coordinator is available 24 hours a day, 7 days a week.

            Trained and Qualified Staff

            We want you to feel safe with our home care aides, so we go through rigorous testing to ensure that clients receive the best care possible. From the very start and throughout their employment, our home care aides are held to the high standards that you expect and our agency maintains such as:

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            • A minimum of 24 hours of training for homemakers who are not Certified Nursing Assistants
            • Annual evaluations
            • Communications with previous employers

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            • Home visits by Senior Services Plus, Inc. Homemaker Supervisors
            • Mandatory quarterly in-service meetings
            • Pre-employment and random drug screening
            • State and local background checks

            All employer responsibilities are handled, including taxes, insurance, benefits, and workers’ compensation.  We train and supervise our home care aides.  Our home care aides are licensed and insured.

            Illinois

            Illinois Home Care

            Providing caring, compassionate, reliable, and professional home care, our Illinois offices are located in Alton and Belleville.

            Our home care aides provide assistance to seniors in their home and offer personal care services, homemaker chore services, respite care service, hospital sitter service, and companion care service.

            Our home care aides provide assistance with day-to-day household chores, helping you or your loved one live independently at home.

            Private Pay


            Home Care Aide Chore Services

            As we get older, some of the day-to-day household chores can become difficult to handle. That is why Senior Services Plus, Inc. offers Home Care Aide Chore Services to seniors, helping you or your loved one with:
            • Light house work (vacuuming, dusting, etc.)
            • Planning and preparing meals
            • Running errands and performing other important task
            • Helping with other day-to-day household chores


            For more information about Home Care Aide Chores Services, call us at External link opens in new tab or window1-855-336-4778.


            Personal Care Services

            Our Personal Care Services assist seniors with the care they need to remain living independently in their home. Our trained and certified home care aides provide assistance with:

            • Meals
            • Cleaning
            • Bathing and grooming
            • Mobility and transfer
            • Other activities of daily living


            For more information about our Personal Care Services, call us at External link opens in new tab or window1-855-336-4778.

            Respite Care Services

            Are you a family caregiver providing care to someone in your family or someone you know such as a friend or neighbor?  Providing care in the home can be time consuming and tiring. That is why Senior Services Plus, Inc. offers Respite Care Services to families and caregivers. Our trained and certified staff provides the care your loved one needs and gives you peace of mind, allowing you the time for rest, travel, work, or other errands you may have. Our Respite Care Services include personal care and homemaker chore services.

             

            For more information about our Respite Care Services, call us at External link opens in new tab or window1-855-336-4778.


            Hospital Sitter Services / Companion Care Services

            Hospital stays can be frightening, lonely, and difficult for families. You want to spend every minute with your loved one, but it can be difficult to do. We offer our Hospital Sitter and Companion Services to assist you in providing socialization with your loved one while observing them during their stay at a hospital, nursing home, living community or at home.


            Our trained and certified caregivers can provide 24-hour sitter and companion service to your loved one. Our caregivers provide one-on-one care to your loved one.

            • Assisting with meals and feeding
            • Providing companionship
            • Seeking help and information from hospital and nursing home staff
            • Supervising your loved one to ensure they don’t put themselves at risk of injury
            • Socializing by playing games, working with crafts, reading, and other cognitive-stimulating activity



            For more information about Hospital Sitter and Companion Care Services, call us at External link opens in new tab or window1-855-336-4778.

            Molina

            For more information on Molina Healthcare, please visit their website at External link opens in new tab or windowwww.molinahealthcare.com.

            Meridian

            If this is your healthcare provider, please visit their website (External link opens in new tab or windowwww.mhplan.com) for more information about how Senior Services Plus, Inc. could help you with your home care needs.

            Department of Rehabilitation Services

            Please visit the External link opens in new tab or windowDepartment of Rehabilitation Services website for more information about how Senior Services Plus, Inc. could help you with your home care needs.

            Harmony Health

            If this is your healthcare provider, please visit their website (External link opens in new tab or windowwww.harmonyhpi.com) for more information about how Senior Services Plus, Inc. could help you with your home care needs.

            Medicare

            If this is your healthcare provider, please visit their website for more information about how Senior Services Plus, Inc. could help you with your home care needs.

            Who We Serve


            Senior Services Plus, Inc. Nonmedical In-Home Care serves the following areas:

            • Madison County
            • St. Clair County
                • Alton
                • Belleville
                • Bethalto
                • Collinsville
                • East Alton
                • East St. Louis
                • Edwardsville
                • Fairview Heights
                • Glen Carbon
                • Godfrey
                • Granite City
                • O’Fallon
                • Shiloh
                • Swansea
                • Wood River


            Quality  Department

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            Senior Services Plus, Inc. and their Community Care Program (CCP) offer our Quality and Assurance Program that focuses on creating the best environment for our clients.

            It allows our clients and our home care aides to express their concerns.


            Clients and home care aides can contact us for any questions they may have or to notify us of any issues that may arise.


            The SSP Q+A team services home care clients and home care aides from our Madison and St. Claire county offices. Please contact the main number at 618-465-3298 and enter a Q+A team member’s extension when prompted.


            Q+A Team Contacts

            Kylie Griesmer

            618-465-3298 ext. 412

            Jacob Mantor

            618-465-3298 ext. 404

            Maurice Edwards

            618-465-3298 ext. 404


            Senior Services Plus, Inc.

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            Headquarters

            2603 N. Rodgers Ave.

            Alton, IL 62002

             

            Phone: External link opens in new tab or window618-465-3298 

            Fax: 618-465-3302

            Email: dfrakes@seniorservicesplus.org

             

            Service Area

            Our service region
            varies by program.

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            Hours of Operation

            Main Building Hours

            Mon - Fri: 7:00AM - 4:00PM

            Closed to the public

            Grill open for curbside pickup

            Holidays may affect hours

            Wellness Center Hours

            Mon - Fri: 7:00AM - 7:00PM

            Saturday: 7:00AM - 12:00PM
            Sunday: 10:00AM - 2:00PM
            Holidays may affect hours

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            © Senior Services Plus, Inc.

             

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