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            External link opens in new tab or windowJoin Our Email ListJoin Our Email List External link opens in new tab or window☎ 618-465-3298☎ 618-465-3298 


             

            Non-Medical In-Home Care Service

            Our Non-Medical In-Home Care Service provides clients with the assistance to live independently in the comfort of their homes. We provide assistance with cleaning, cooking, bathing, shopping and errands, and other day-to-day household chores, helping you or your loved one live independently at home. Our In-Home Care Service is available to Madison and St. Clair counties in Illinois. We have offices in Alton and Belleville in Illinois.
            Call us toll-free at External link opens in new tab or window1-855-336-4778.

            Our Home Care Aides Provide Assistance With:

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            • Cleaning
            • Grooming assistance
            • Laundry
            • Meal preparation
            • Medication reminders

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            • Observe physical and mental function
            • Respite care for family caregivers
            • Shopping and errands
            • Transportation
            • And other day-to-day activities

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            We provide a free needs assessment so that we can work with you to develop a plan of care that is tailored to your needs. Our home care aides are available 7 days a week from 6am - 9pm.

            Trained and Qualified Staff

            We want you to feel safe with our home care aides, so we go through rigorous testing to ensure that clients receive the best care possible. From the very start and throughout their employment, our home care aides are held to the high standards that you expect and our agency maintains such as:

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            • A minimum of 24 hours of training for homemakers who are not Certified Nursing Assistants
            • Annual evaluations
            • Communications with previous employers

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            • Home visits by Senior Services Plus, Inc. Homemaker Supervisors
            • Mandatory quarterly in-service meetings
            • Pre-employment and random drug screening
            • State and local background checks

            All employer responsibilities are handled, including taxes, insurance, benefits, and workers’ compensation.  We train and supervise our home care aides.  Our home care aides are licensed and insured.

            Illinois

            Illinois Home Care

            Providing caring, compassionate, reliable, and professional home care, our Illinois offices are located in Alton and Belleville.

            Our home care aides provide assistance to seniors in their home and offer personal care services, homemaker chore services, respite care service, hospital sitter service, and companion care service.

            Our home care aides provide assistance with day-to-day household chores, helping you or your loved one live independently at home.


            First Steps to getting a Home Care Aide into the home:

            After receiving the initial evaluation and having services deemed necessary and authorization has been sent over to SSP. Our scheduling team will then call and ask the following questions to insure we place the right Home Care Aide in the home.


            • What days and times of the week that work best for the client. (We cannot guarantee exact times that are being specified but we will do our best to accommodate as close as possible.)
            • Earliest and latest time the client would like someone in and out of the home.
            • Are there pets or smoking in the home?
            • Any special care and or transportation that will be needed from the Home Care Aide?


            Accepted Insurance Providers for In-Home Care

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            Check with your respective insurance to determine coverage. We also accept Private Pay.


            Private Pay

            We offer private pay Home Care services for $23.40 an hour with a minimum of two hours a month


            Day to Day tasks that a Home Care Aide can perform in the home.

            • Light house cleaning (vacuuming, dusting, etc.)
            • Planning and preparing meals
            • Running errands and performing other important task
            • Helping with other day-to-day household chores

             Home Care Aides can help with the following tasks to insure the client can remain independent in their home.

            • Meals
            • Cleaning
            • Bathing and grooming
            • Mobility and transfer
            • Other activities of daily living



            Quality and Assurance

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            We have a Quality and Assurance Department to assure service standards between the client and the home care aide. Quarterly and monthly calls are made to insure the client and the home care aid are a good match and are receiving quality service.


            We are available for any questions or issues clients and home care aides may have.


            The SSP Q+A team services home care clients and home care aides from our Madison and St. Clair county offices. Please call 618-465-3298 and enter a Q+A team member’s extension when prompted.


            Q+A Team Contacts

            Q+A Coordinator

            618-465-3298 ext. 412

            Q+A Tech

            618-465-3298 ext. 402


            Senior Services Plus, Inc.

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            Headquarters

            2603 N. Rodgers Ave.

            Alton, IL 62002

             

            Phone: External link opens in new tab or window618-465-3298 

            Fax: 618-465-3302

            Email: ejackson@seniorservicesplus.org

             

            Service Area

            Our service region
            varies by program.

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            Hours of Operation

            Main Building Hours

            Mon - Fri: 7:00AM - 4:00PM

            Holidays may affect hours

            Wellness Center Hours

            Mon - Fri: 6:00AM - 8:00PM

            Saturday: 7:00AM - 3:00PM
            Sunday: 10:00AM - 3:00PM
            Holidays may affect hours

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            © Senior Services Plus, Inc.

             

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