Column
Column


Click to edit
Menu
  • Link Icon Link Icon Link Icon Home
    • External link opens in new tab or window Link Icon Link Icon Link Icon About
      • Link Icon Link Icon Link Icon Our Mission
      • Link Icon Link Icon Link Icon Vision for the Future
      • Link Icon Link Icon Link Icon History
    • Link Icon Link Icon Link Icon What We Offer
      • Link Icon Link Icon Link Icon Ameren Illinois Energy Efficiency Room
      • Link Icon Link Icon Link Icon Events & Activities
      • Link Icon Link Icon Link Icon Foster Grandparents
      • Link Icon Link Icon Link Icon Handyman Services
      • Link Icon Link Icon Link Icon Home Care and Q&A
      • Link Icon Link Icon Link Icon Information & Assistance
      • Link Icon Link Icon Link Icon Meals on Wheels
      • Link Icon Link Icon Link Icon Ombudsman Program
      • Link Icon Link Icon Link Icon Safe Connections
      • Link Icon Link Icon Link Icon School House Grill
      • Link Icon Link Icon Link Icon Wellness Center
    • External link opens in new tab or window Link Icon Link Icon Link Icon Careers
      • External link opens in new tab or window Link Icon Link Icon Link Icon Contact
        • External link opens in new tab or window Link Icon Link Icon Link Icon Donate
          • External link opens in new tab or window Link Icon Link Icon Link Icon Online Newsletter
            • Link Icon Link Icon Link Icon SSP Wellness Center
              • Link Icon Link Icon Link Icon About SSP Wellness Center
              • Link Icon Link Icon Link Icon Online Workout

             


            External link opens in new tab or windowJoin Our Email ListJoin Our Email List External link opens in new tab or window☎ 618-465-3298☎ 618-465-3298 

            Information and Assistance

            The Information & Assistance Department is where seniors can learn about and apply for public benefit programs such as: IHEAP (energy assistance), SNAP (food stamps), the Benefit Access Program (formerly Circuit Breaker), Medicare, Medicare Assistance Programs, Medicaid, and much more! Even though the facility is closed to the public, I &A staff are providing all the same services telephonically. If we are not able to answer your call immediately, please leave a message. Most messages are returned by the end of the day or within 24 hours depending on call volume. We appreciate your patience and look forward to helping you in any way that we can!

            Senior Health Insurance Program (S.H.I.P)

            SHIP is a free counseling service provided by the Illinois Department of Aging. SHIP Counselors do not sell or solicit insurance, but rather provide Medicare beneficiaries and their family members with information so that they can make informed decisions about their Medicare benefits. SHIP Counselors can answer questions about the following:

            Medicare, Medicare Supplemental Insurance (Medigap), Medicare Advantage Plans (HMOs, PPOs, PFFS), prescription drug coverage, Medicare Assistance Programs (Medicare Savings Program and Extra Help from Social Security for prescription drug costs), Medicaid, Medicare claims and appeals, and beneficiary rights and guarantees. The SSP I & A Department offers this service by appointment only at both of our location. We have three full-time SHIP Counselors who can assist with your Medicare questions.

            More information about  S.H.I.P.  can be found on the Illinois Department of Aging’s website:
            External link opens in new tab or windowhttps://www2.illinois.gov/aging/ship/Pages/default.aspx
            or
            1-800-252-8966

            Illinois Home Energy Assistance Program (IHEAP)

            Illinois Income Home Energy Assistance Program helps low income households with heating costs. Eligibility depends on household size and income. The I & A Department at SSP accepts LIHEAP applications for seniors 60+ living in Madison or St. Clair Counties who meet certain income guidelines.

            More information about IHEAP can be found at the following website:
            External link opens in new tab or windowhttps://www2.illinois.gov/dceo/CommunityServices/HomeWeatherization/CommunityActionAgencies/Pages/default.aspx

            Benefit Access Program

            This program provides a Secretary of State license plate discount and a  ride free transit benefit (free bus pass) to qualifying individuals. To qualify, you must meet the following criteria:

            You must be 65 years or older by December 31 of the current year or 16 - 64 years of age and totally disabled before January 1 of this year.

            Your income must be less than:

            1 person household- $33,562
            2 person household- $44,533
            3 person household- $55,500

            The SSP I & A Department can assist you with completing this application. Or you can apply online. Once your application has been approved, benefits are good for two years and then you will have to renew your application.

            More information about the Benefit Access Program and the online application can be found here:
            External link opens in new tab or windowhttps://webapps.illinois.gov/AGE/BAA/Welcome.aspx

            Options Counseling


            Long-term care options, comprehensive needs assessments, and connection to benefit programs are provided through a person-centered planning approach.

            Locations

            Click to edit
            Column

            Madison County

            2603 North Rodgers Ave.

            Alton, IL

             

            External link opens in new tab or window618-465-3298 ext. 115

            Click to edit

            Thank you for contacting us. We will be back with you shortly.

            Senior Services Plus, Inc.

            Column

            Headquarters

            2603 N. Rodgers Ave.

            Alton, IL 62002

             

            Phone: External link opens in new tab or window618-465-3298 

            Fax: 618-465-3302

            Email: dfrakes@seniorservicesplus.org

             

            Service Area

            Our service region
            varies by program.

            Column

            Hours of Operation

            Main Building Hours

            Mon - Fri: 7:00AM - 4:00PM

            Closed to the public

            Grill open for curbside pickup

            Holidays may affect hours

            Wellness Center Hours

            Mon - Fri: 7:00AM - 7:00PM

            Saturday: 7:00AM - 12:00PM
            Sunday: 10:00AM - 2:00PM
            Holidays may affect hours

            Click to edit

            Follow Us

            External link opens in new tab or window External link opens in new tab or window External link opens in new tab or window External link opens in new tab or window External link opens in new tab or window 

            © Senior Services Plus, Inc.

             

            close lightbox